Terms and Conditions
TERMS AND CONDITIONS
A completed “Vacation Rental Agreement” is required within 24-hours to hold your reservation. Review and acceptance of the Vacation Rentals of Summit Luxury Vacations & Conditions, ‘Guest Contract’ which is made part of this rental agreement is required before a confirmation will be issued.
Rates are quoted on a per night, per week or per month basis as noted. Unless specified, check-in time is after 4:00 p.m., and checkout by 11:00 a.m. on the day of departure. Rates quoted are for a specified number of people, additional guests are subject to a per person, per day charge, of an amount up to the nightly rental cost. Charges vary and are subject to change without notice. All properties represented by Summit Luxury Vacations come fully equipped with linens, dishes and utensils and an initial supply of soap and paper goods. Other amenities vary per property.
CHECK IN AND CHECK OUT TIMES
Check-in is at 4:00 pm | Check-out is at 11:00 am.
Unless otherwise arranged with SLV Representative, Agent , the 11:00am check-out time is crucial for the cleaning contractor to perform housekeeping duties. Therefore, please note that unauthorized late check-outs will be subject to a $500.00 charge in the event the contractor’s cleaning crew cannot enter the vacation rental premises.
ADDITIONAL CHARGES (NOT included in rate)
Rates do NOT include daily maid service (“Mid-stay cleans”) unless noted, gratuities, car rental, food, liquor, laundry, personal items, concierge services, excessive cleaning upon departure (i.e. upholstery or rug shampooing, smoke mitigation, etc.).
RESERVATIONS AND PAYMENTS
Final payment, consisting of the remaining balance, must be received by Summit Luxury Vacations at least thirty (30) days prior to guest arrival (or immediately if booked less than thirty (30) days in advance of guest arrival). Failure to make final payments on a timely basis will make reservation subject to automatic cancelation.
CONDITION OF RENTAL
The property shall be in the same condition upon departure as at check-in. Normal wear and tear excepted. Owner or its agents may enter the property at reasonable times to make repairs or provide maid service. Guest may cook in areas specifically designated for cooking. Guest must immediately notify Owner or agent of fire or other damage to property, failure to do so may result in additional charges for time agent spends to investigate damages. Guest shall be liable for all acts of the family, invitees, employees, or other persons invited onto the property. Guest may not sublet or assign this rental agreement. Guest shall be responsible to return all keys and gate or garage door openers upon departure to specified location. Guest shall abide by the House Rules of the Owner, Property Manager, Condominium Association and/or the Booking Agent as provided to Guest. Guests shall not bring any pets onto the property unless agreed to by Summit Luxury Vacations (Pet Policy varies by property. See Pet Addendum Below). Guest will not smoke indoors. Guest will not wear ski boots while inside the home. No parties or events of any kind shall be allowed without prior consent. Additional charges may apply. No catering or outside music permitted without prior consent, additional charges may apply. Guest shall not permit any use of pool or Jacuzzi by unsupervised children or other guests, and shall keep gates closed. Guest and other invitees shall use the pool and Jacuzzi at their own risk. Guest understands that there are certain inherent risks to person and property located adjacent to a ski resort, including the possibility of avalanches, falling snow, or resort operated machinery. Guest acknowledges that the owner would not rent the property unless the Guest accepted this condition.
NO PET POLICY
There are only a few specific units in our inventory that accept pets. When booking a pet-friendly unit, please indicate the type of animal in the comments section of the online booking process. Additional pet fees are determined on a case by case basis. If Summit Luxury Vacations authorized a pet at the property the Pet Addendum must be submitted prior to the stay and the Pet Fee must be paid in full. If an animal is seen in the unit by one of our staff during your stay and it has not been approved you will be asked to leave immediately and no refund will be given. If residue of an animal is found during our inspection following checkout you will be assessed a minimum $450 cleaning charge, or total cost of cleaning, whichever is greater.
SECURITY DEPOSIT PROTECTION
Summit Luxury Vacations uses a Security Deposit Protection plan (Insurance). The Security Deposit Protection plan offered by Summit Luxury Vacations covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $3000.00. Any damages that exceed $3000.00, damages that are intentional, or damages caused as a result of an unapproved party will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3000.00. Certain terms and conditions apply. Full details of the Security Deposit Protection coverage are contained in the Certificate of Insurance or Insurance Policy. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Summit Luxury Vacations any amount payable under the terms and conditions of the Security Deposit Protection.
Some properties require a Security Deposit to protect against any damages to and/or loss of items from the Property and to assure payment of items charged to the Guest Account. The deposit will be held in Summit Luxury Vacations' Trust Account and will be returned, minus deductions, not later than 30 calendar days after the termination of the agreement (typically returned on the Friday after departure 3-5 business days after inspection has been completed on the property. We must give you a written statement at that time explaining any deductions. Deductions can be made for the following reasons: to repair or replace anything that is damaged or missing; to pay any and all amounts due; to replace all keys; additional cleaning expense or to clean excessive dirt (i.e. stained carpets, furniture, walls, appliances, etc.) and put the unit, and the things in it, in the condition when you moved in. If your deposit is not enough to cover all the damages and costs, you must pay the extra amount, and you authorize us to charge the credit card provided.
LIMITATION OF LIABILITY
Under no circumstances shall Summit Luxury Vacations be responsible for any loss, expense, damages, claims or injury direct, indirect, consequential or otherwise whatsoever, howsoever caused or incurred whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodations as described or substituted and including, without restricting the generality of the foregoing as a result of any delay(s), substitution(s), rescheduling(s) or change(s) in the provision of services or land accommodations by Summit Luxury Vacations or by reason of military actions, revolution or acts of God, government agencies, or unforeseen circumstances or events, by any agents, owners, employees, subcontractors, servants or services as substituted; Summit Luxury Vacations, at all times will act in good faith and use its best efforts to substitute with accommodations or services of a type as comparable as possible to those contracted. Summit Luxury Vacations will not be liable under any circumstances, including substitutions, to refund any unused portion of booked accommodations or services. Some activities in which guests engage are especially dangerous and include alpine skiing, nordic skiing, sledding, snowshoeing, snowmobiling, winter play, hiking, biking and mountain climbing. This list is not all-inclusive, but indicates some of the hazards of vacationing in Utah. Guests may also encounter the following risks: slippery floors and stairs, especially when wet, lanais with spaces between rails (dangerous for little children), precipitous drop-offs on mountainous terrain, unfenced pools/jacuzzis, faulty electrical or plumbing systems, gas BBQ grills, clean/clear sliding glass doors, and dangerous stairs or pathways, manual lighting outdoor gas fireplaces. Therefore, each guest agrees that he/she is voluntarily participating in any and all activities, risks, and use of the accommodations, and hereby assumes all risk of injury, illness, damage or loss to person and property that might result, including, without limitation, any loss or theft of personal property. By booking this villa, you acknowledge that in all events and circumstances, Summit Luxury Vacations, its officers and employees shall not be liable. Summit Luxury Vacations reserves the right to cancel or rescind any rental agreement if it is found that the Guests are conducting unlawful activities, not abiding by the Home Owners Association House Rules, disturbing others by playing loud music, percussion, audio or instruments, or cause any loud or offensive noises, have made any misrepresentations about the nature or size of the group or use of the group or the use of the property or any other misrepresentations or any other way in breach of the rental agreement.
NOTICE OF ABSENCE
You must tell us in advance if you will be absent from the property for (3) days or more. If you do not give us this notice, you will have to pay for any damage that may result from your absence.
HOLDOVER, ABANDONED POSSESSIONS AND SERVICE OF NOTICES
If you stay in the unit, without written permission, after the Rental Agreement has ended, you will be a holdover tenant and may be liable for twice rent under the Rental Agreement on a prorated daily basis for each day you are a holdover tenant. If you leave any personal property, which we determine to be of value, we must contact you by mailing or email notice. After 20 days, if you do not respond, we may advertise the items for sale or donate them to a charitable organization. If we have to give any notice to you, we can serve it to any occupant. By serving one of you, we have given notice to all of you. If we cannot deliver a notice to you, we may post the notice in a conspicuous place in or on the unit.
You understand that our insurance does not cover your belongings or damage that you cause. You agree that we are not responsible for any loss or damage during the term of the rental agreement. You agree to carry insurance covering all of your personal property located in the unit or bear full responsibility for its damage including damage from fire, water, theft, or any cause.
CHANGES TO A BOOKING
CANCELLATION AND REFUNDS
In the unfortunate event you should have to cancel your booking, both the Cleaning Fee and Damage Protection Insurance (Trip Insurance is non-refundable) are refundable. Please be aware that the rental fees paid are non-refundable. We recommend that you consider purchasing Travel Insurance. Please see below for details.
TRAVEL INSURANCE (Optional)
Travel Insurance; Rental Guardian Insurance has been made available with your reservation. Vacation Rental Insurance reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. If declined, you acknowledge you have read and understand our cancellation policy and choose not to purchase Vacation Rental Insurance on behalf of all occupants.To protect against cancellations caused by certain unforeseen events, such as illness, death, natural disasters, etc., we recommend that guests purchase trip cancellation and Interruption Protection insurance to assure refund of deposits paid and reimbursement of other vacation payments. For more details, please see http://rentalguardian.com/travel-insurance/.
CATASTROPHIC EVENTS & EMERGENCY EVACUATIONS
If a catastrophe (blizzard, avalanche, earthquake, flood, fire, or wild fire etc.) or any situation simply beyond our control impairs the vacation rental, Summit Luxury Vacations is not responsible for finding alternate lodging for the renter or for the renter’s financial losses related to transportation or alternate lodging. There will be NO REFUNDS OR CREDITS FOR EMERGENCY EVACUATIONS. Therefore, we suggest you consider Travel Protection Insurance to secure your vacation investment and eliminate your financial risk. There will be no refunds of any kind for evacuations.
There will be no refunds or rebates given to Renter as a result of unfortunate circumstances outside of Owner or Agent’s control. For example, Agent and Owner shall not be liable for unfavorable weather, acts of God, disruption of utility services, malfunction or breakdown of appliances, or other equipment such as TVs, or DVD players.
Agent shall make repairs as expeditiously as possible after being notified by Renter. Agent and contracted repair professionals, shall have the right to enter said premises during reasonable hours to examine and make such repair(s) as may be deemed necessary for the safety or comfort of Renter. There will be no refund or rebates issued to Renter as a result of the repairs or time required to complete them.
Should Renter breach any of the terms of this Agreement Renter shall be liable for all costs, damages and expenses incurred including reasonable attorney’s fees. In the event that any actions or proceedings are initiated by either party with respect to this Vacation Rental Agreement, the parties agree that venue thereof shall be in the county within which the above described property is located within the State of Utah.
Upon request of the Renter, any personal items left in and or/on the premises will be returned C.O.D. at Renter’s expense through a mailing service.
No smoking on the premises per Utah Civil Code section 1947.5. A violation of this policy will result in a $500 violation charge .
Please be sure to keep noise at a reasonable level and quiet hours are mandatory after 10:00p.m and before 8:00AM. Any infraction of excesses noise could result in loss, a $500 fine and/or immediate expulsion from the property.
No parties or events allowed without prior approval. Additional fees may be necessary to break up loud gatherings